Occidental Murcia Agalia

The hotel was beautiful & really clean. The pool area was lovely although it was after 12pm before there was any sun at that area. I wasnt too impressed to begin with but I just relaxed with a book until the sun came out. It was really quiet & relaxing which is exactly what I was looking for. The beds were probably the comfiest ive ever slept on on holiday. The supermarket is right beside the hotel which was very handy. Fresh bottles of water in the fridge every day.

Adequate facilities in a very clean, spacious and well maintained hotel, even the corridors were gleaming and well lit with a wonderful shoe cleaning machine on our landing close to the lift! There was a straight forward check in procedure and all staff were very attentive, friendly and accommodating of any language issues too. From higher elevations and seemingly even numbered rooms, there were wider views across the city. There was a parking garage below.

Staff were extremely helpful and very approachable and spoke perfect English, consistent air conditioning through out the hotel including the room which was very clean and comfortable. Hotel only 15 minute walk/5 minute taxi from city center. Definitely would stay here again if I return to Murcia.

Friendly, helpful staff, questions answered very well. Lovely people in general. Rooms were soundproofed well and blackout curtains were great. We found the 20 minute walk to the city centre/old town great. We never felt unsafe or threatened. Lovely break.

Staff were supreme helpful. Sophia at reception went above and beyond, changing my room with no worries and booking a taxi for me the following day. Breakfast was great. I was with my service dog and made extremely welcome.